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Shipping and delivery

How can I check if you deliver to my PINCODE in India?

We currently deliver to most pincodes in India. If you want to confirm your pincode, please mail us at contact@aldonashop.com

What are the delivery charges for my order?

Shipping is free for all orders above INR 500, shipped within India. 

For international shipping, shipping charges vary with respect to country and region and are displayed while the checkout process on the payment page. 

Please write to us at contact@aldonashop.com incase of any queries

When will you ship my order?

We process and ship your order as soon as we are confident that we have achieved the required perfection in your product. All our products are handmade and it typically takes 2-3 working days to ship out the order from our warehouse in New Delhi, India.

How long does it take to deliver my order? (How long will you make me wait before delivering my order?)

All orders usually take a delivery time of 3-5 working days (all days except Sundays and Public holidays) within India, from the purchase date. 

For international orders, please expect delivery in 5-9 working days. In case there is any import duty, taxes or brokerage fee applicable, it has to be paid by the customer at the time of delivery. For US, Australia the orders usually do not have import duties. For Europe/UK, our shipments are done as per laws and may have import duties/collection fee. Incase of any clarifications, please write to us at contact@aldonashop.com 

What if I want my order to be delivered sooner than normal?

We understand that there are times when you order for a specific occasion and want the delivery to be made immediately. For times like those, we do offer 48-hour shipment based on available capacity. For this, please write to us at contact@aldonashop.com and we will try to make it happen. 

How can I track my order?

To track your order, you can click track your order on the homepage of www.aldonashop.com, input your order number and click track

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